Privacy Policy

Last updated: June 21, 2025

Freshtick LLP (“we”, “our”, or “us”) operates the Freshtick website and services (the “Service”). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our Service.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. Terms not defined here follow those outlined in our Terms and Conditions.

Information We Collect

While using our Service, we may request certain personally identifiable information ("Personal Information") that can be used to contact or identify you, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Usage data and log information

Log Data

We automatically collect information sent by your browser, such as IP address, browser type/version, pages visited, date/time of visit, and time spent. This data helps us improve our services and user experience.

Cookies

We use cookies to enhance functionality and gather insights into website usage. You may choose to disable cookies in your browser, but doing so may limit the functionality of parts of the Service.

Third-Party Service Providers

We may engage trusted third parties to support our Service (e.g., delivery providers, CRM systems, analytics tools). These parties may access your Personal Information only to perform specific tasks on our behalf and are obligated to protect it.

Security

We take the security of your data seriously and implement commercially reasonable measures to protect it. However, no digital transmission or storage method is completely secure, and we cannot guarantee absolute safety.

Links to Other Sites

Our Service may contain links to external websites. Freshtick LLP is not responsible for the content or privacy practices of those third-party sites.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has provided personal data, we will delete it promptly.

Legal Compliance

We may disclose your information when legally required to do so, such as in response to a subpoena or other legal request.

Changes to This Policy

Freshtick LLP may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our services after such updates constitutes your acceptance of the changes.